Chief of Staff

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Who We Are

Think of Us (TOU) operates as an R+D lab for child welfare. We take on strategic - and opportunistic -  projects with the goal of causing “good trouble” and ultimately, driving concrete, structural changes in policy, practice, resource flows, power dynamics, relationships and mental models.

Our ultimate goal is to build proximity so that those with Lived Experience in child welfare (former foster youth and those surrounding them) are fully integrated into every level and every decision of the system, ensuring everyone touched by child welfare has the conditions they need to Heal, Develop and Thrive.

We work across the ecosystem of current and former foster youth, child welfare workers, philanthropists and policymakers to Spark, Support and Drive to change the power dynamics to systematically center those with lived experience in child welfare.

    The Role

    This is a fast-paced, cross functional, high impact, problem solving role. The Chief of Staff is the right hand to the Managing Partner, acting to enhance their capacity, drive strategic alignment, and execute key organizational priorities. The Chief of Staff will help the Managing Partner operate better, faster, and with more insight across the entire organization.

    The scope of work is dynamic - you provide leadership and take initiative to support key projects, manage critical communication flows, and plan leadership meetings. You provide thought partnership while also ensuring excellent execution and project management across the organization. The ideal candidate is strategically-minded, analytical, highly organized, skilled at collaborating across functions, motivated in a fast-paced environment, and passionate about tackling the trickiest challenges.

    This position will report directly to the Managing Partner.  While most TOU roles are remote, we have a strong preference for this role to be based out of Los Angeles with an expectation that this employee will work at least part-time in person (location TBD - expected to be Downtown or NELA area).

    Responsibilities

    • Look for opportunities for process improvement, innovation, or new ways to tackle old problems that will drive TOU forward.  Design, lead, and implement these processes to cut across the organization, ensuring alignment and accountability; these will range from projects such as tracking organizational performance including wins and impact to mapping out ecosystem connections
    • Support preparation and follow-up for key internal and external meetings including TOU leadership team meetings by creating agendas and drafting written materials and decks as needed
    • Lead and/or project manage special organizational projects (including resolving and tackling complex ad hoc challenges as needed) - these can range from event management to data analysis to marketing campaigns
    • Facilitate excellent organization-wide communication flow, including designing, planning and executing an operating cadence with internal meetings such as weekly team meetings, town halls, quarterly cross functional working sessions and other high-visibility communications
    • Drive the development of materials for quarterly Board of Directors meetings, investor updates including working with the Managing Partner and CEO to develop Board meeting agendas and managing and organizing preparation of Board materials in partnership with the SLT, staff, and stakeholders.

    Requirements

    • 5+ years of role specific experience including chief of staff capacity, management consulting and project management; experience in the social impact, non-profit and/or child welfare sector is very welcome!
    • Nimble and action oriented, you are able to master situations and information easily, context switch quickly, anticipate what’s needed, and take initiative to execute it (and love doing this in a start-up environment where plans evolve rapidly and priorities can pivot
    • Identify as a systems thinker in that you see problems and solutions in the context of bigger systems,  with a track record of taking tricky (or non-existent) processes and delivering scalable solutions with an eye to the big picture AND the specific details
    • Organizational wizard – to-do lists are holistic and checked off daily, nothing falls through the cracks and you have systems that work
    • Handle confidential information with a high level of professionalism and discretion; experience in building positive relationships and influencing others
    • Leverage excellent analytical and problem-solving skills; you break down complex information to draw solid conclusions and use data to make strategic recommendations.
    • Strong communication skills, communicating clearly and effectively and with experience reporting directly to a Senior Executive; you pride yourself on the ability to convey intricate ideas in a clear, concise manner and quickly build PowerPoint decks, draft memos and craft data snapshots
    • Exceptional relationship skills - you have a high EQ, and are able to build trust and rapport easily with stakeholders from diverse backgrounds, cultures, and contexts.
    • Fluency in GSuite + other tech tools like Asana + Slack
    • Commitment to our mission and understanding of systemic, structural racism and inequity
    • Commitment to centering the lived experience and building proximity of those touched by child welfare in EVERY aspect of your work with lived experience and/or proximity to Child Welfare is a plus

    Perks / Timings / Salary

    • We provide generous health, dental, & vision coverage for you and dependents as well as a 401k plan for your pre-tax retirement contributions
    • We're a remote team with schedule flexibility
    • We have a flexible vacation policy
    • We hold biweekly team-wide learning sessions to deepen our understanding of the lived experience of foster youth
    • We put you at the cutting edge of change in the Child Welfare system
    • We provide the opportunity for you to interact with leading voices in government, foundations, the nonprofit world, and entertainment working to reform child welfare

    This role has a salary range of $90,000 - $110,000, with specific offering based on experience. We are looking to fill this position immediately - applications will be reviewed on a rolling basis.

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